ArcaneBet Privacy Policy

Welcome to ArcaneBet, where we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you register, deposit, play, or otherwise interact with our platform at arcanebet.com. ArcaneBet is operated by TH Gambling N.V. (company number 146982), incorporated under the laws of Curaçao, with its registered address at 6 Telamonstraat, Willemstad, Curaçao. We hold a valid license issued by the Curaçao Gaming Control Board under license number OGL/2024/1468/1024. By creating an account or using our services, you agree to the practices described below.

Information We Collect

At Arcane Bet, we collect information necessary to provide our services, verify your identity, and comply with regulatory obligations. When you complete the ArcaneBet casino sign up process, we gather details such as your full name, date of birth, email address, phone number, residential address, and payment information. We also collect data automatically as you browse our site, including your IP address, device type, browser information, and gameplay history across our slots, live casino, and sports betting sections.

• We collect registration and identity verification data required by our licensing authority
• We record deposit and withdrawal details when you use our supported payment methods, including card payments, e-wallets, and crypto transactions
• We log your activity related to bonuses, including any ArcaneBet bonus code or arcane bet bonus code you redeem
• We track your loyalty progress within the ArcaneBet Loyalty System, including points earned and coins redeemed
• We store communications you send us through live chat, email, phone, or our support ticket portal

How We Use Your Information

Our Arcane Bet platform uses the information we collect to operate and improve our services, process transactions, and maintain a secure gaming environment. We at ArcaneBet store your data securely to verify your age and identity, prevent fraud, detect suspicious activity, and comply with anti-money laundering regulations. We also use your data to personalise offers, calculate wagering contributions, manage your participation in the ArcaneBet Arena leaderboard, and process any arcanebet no deposit bonus or welcome offer you claim, including the WELCOME and CASINO bonus codes.

Every time you use our Arcane Bet casino login, we verify your credentials against stored account data to protect you from unauthorised access. We may also use your contact details to send transactional notifications, responsible gambling reminders, and, where you have consented, marketing communications about promotions, tournaments, and new game releases from providers such as Play'n GO, NetEnt, and Pragmatic Play.

Sharing Your Information

At ArcaneBet, we may share your personal data with trusted third parties strictly for operational, legal, or regulatory purposes. This includes payment processors handling deposits and withdrawals via Skrill, Neteller, MuchBetter, Interac, and CoinsPaid for our arcanebet crypto casino transactions, as well as identity verification providers, regulatory authorities, and fraud prevention services. TH Gambling N.V. operates more than one brand, and we want to be transparent that player data is kept in separate databases for each brand - account closures, deposit limits, and self-exclusion requests submitted through ArcaneBet apply only to your ArcaneBet account and do not extend to other brands operated by our company.

Our Arcane Bet team follows strict security protocols before disclosing any data, and we never sell your personal information to unrelated third parties for their own marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience while using our arcanebet online casino, remember your preferences, and analyse traffic across our website and arcanebet app. Cookies also help us recognise returning players and streamline your ArcaneBet casino login process on both desktop and mobile devices. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our site.

Data Security

We ensure that ArcaneBet crypto casino transactions and all other financial activity on our platform are protected using industry-standard encryption and secure server infrastructure. Our systems are regularly monitored and tested to prevent unauthorised access, data breaches, or loss of information. While we take extensive precautions, no method of electronic transmission or storage is completely infallible, and we encourage you to keep your login credentials confidential and notify us immediately of any suspected unauthorised use of your account.

Your Rights

Choose Arcane Bet - we're committed to protecting your rights over your personal data. Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also request a copy of the data we hold about you or withdraw consent for marketing communications at any time.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal and regulatory retention obligations
• You may object to or restrict certain types of data processing
• You can unsubscribe from marketing emails at any time using the link provided

Age Restrictions and Eligibility

We at ArcaneBet guarantee that our services are intended exclusively for individuals who are at least 18 years old, or the legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with deposited funds handled in accordance with applicable regulations.

Restricted Territories

Our Arcane Bet privacy commitment extends to complying with international regulations, which means our services are not available to residents of certain restricted countries, including but not limited to the United States, United Kingdom, Australia, France, Spain, and several other jurisdictions listed in our Terms and Conditions. If you access our platform from a restricted territory, we reserve the right to suspend your account and withhold associated data processing activities in accordance with local law.

International Data Transfers

As we operate internationally and serve players across Canada, New Zealand, Ireland, Norway, Finland, and other markets, your data may be transferred to and processed in countries outside your own. We take appropriate safeguards, including contractual protections with our service providers, to ensure your information receives an adequate level of protection wherever it is processed.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. Any updates will be posted on this page, and we encourage you to review this policy regularly. Continued use of our services after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your rights, please contact our support team through email at contact@arcanebet.com, by phone at +31 6 44 28 36 07, or via our support ticket portal. We aim to respond promptly to all privacy-related inquiries.